Sean Kuyimba 21/01/2026 Sean Kuyimba 21/01/2026

Designing for Humans: Experience in Innovation and Lab Real Estate (and why this conversation matters)

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Sean Kuyimba 13/01/2026 Sean Kuyimba 13/01/2026

Ten Takeaways from IPF’s UK Property Outlook for 2026

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Sean Kuyimba 08/01/2026 Sean Kuyimba 08/01/2026

Real Estate Customer Experience Lives or Dies With the People You Train

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Sean Kuyimba 08/12/2025 Sean Kuyimba 08/12/2025

When Everything Starts to Feel Fake: Your Data Might Already Be Full of AI Imposters

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Sean Kuyimba 02/12/2025 Sean Kuyimba 02/12/2025

What a Hospital Visit Taught Me About Customer Experience - by Howard Morgan

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Sean Kuyimba 01/12/2025 Sean Kuyimba 01/12/2025

What Target's 10-4 Customer Service Experiment Can Teach Real Estate About CX - By Chenai Gondo

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Sean Kuyimba 14/11/2025 Sean Kuyimba 14/11/2025

5 Things the Launch of Broadgate Central Got Right About Customer Experience, Destination Marketing & Social Engagement - by Chenai Gondo

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Sean Kuyimba 11/11/2025 Sean Kuyimba 11/11/2025

Real Estate Has a Disengagement Problem — And It’s Our Job to Fix It - by Chenai Gondo

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Sean Kuyimba 03/11/2025 Sean Kuyimba 03/11/2025

The Uniquely Human Power of Following the Thread in an Insight Interview - by Chenai Gondo

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Sean Kuyimba 21/10/2025 Sean Kuyimba 21/10/2025

The Evidence Is In: Customer Experience Does Drive Commercial Real Estate Value - by Chenai Gondo

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Sean Kuyimba 06/06/2025 Sean Kuyimba 06/06/2025

Reimagining Office Leasing: Why Emotional Connection Is the New Competitive Edge

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Sean Kuyimba 07/05/2025 Sean Kuyimba 07/05/2025

Think Customer First: Why Japan’s Approach Should Inspire the UK Property Sector

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Sean Kuyimba 25/02/2025 Sean Kuyimba 25/02/2025

RealService Founder to Chair BCO’s New Customer Experience Award

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Sean Kuyimba 06/02/2025 Sean Kuyimba 06/02/2025

Ten Reasons to Choose RealService for your next Occupier Satisfaction Survey

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Sean Kuyimba 12/11/2024 Sean Kuyimba 12/11/2024

Beyond the Script: How Empathy Transforms Customer Service in Times of Crisis

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Sean Kuyimba 17/10/2024 Sean Kuyimba 17/10/2024

BCO launches new “Towards Experience Utopia” report researched and authored by RealService

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Sean Kuyimba 07/10/2024 Sean Kuyimba 07/10/2024

Have you got the power of loyalty?

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Sean Kuyimba 04/09/2024 Sean Kuyimba 04/09/2024

Unlocking Office Leasing Success: The Power of Emotional Selling

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Sean Kuyimba 19/07/2024 Sean Kuyimba 19/07/2024

Net Promoter Score 3.0 – where next for your loyalty score?

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Sean Kuyimba 01/07/2024 Sean Kuyimba 01/07/2024

We shouldn’t just be talking about E, S or G

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