“We listen at every level — from the C-suite to the street“

As a landlord or property manager, understanding what your customers need both today and tomorrow is key to staying ahead. Early insight into potential issues helps you act before small concerns become big problems.

At RealService, we never outsource our research. Every project is handled by our multi-lingual, in-house consultants, who receive ongoing training and are fully briefed on your objectives—ensuring insight that’s accurate, relevant, and uniquely tailored to your business.

The real estate industry has an outsized environmental and social impact contributing nearly 40% of global greenhouse gas emissions. While owners can reduce direct emissions (Scope 1 and 2), a major challenge remains: the activities of those who occupy and use their buildings (Scope 3).

Reaching Net Zero depends on collaboration between owners, occupiers, and communities. Yet research by RealService shows that while three out of four occupiers value the CSR agenda, only one in four feel genuinely engaged by their landlord or managing agent.

That’s where we come in.