https://www.real-service.com/news-views daily 0.75 2026-03-31 https://www.real-service.com/news-views/bni704t3o4cbnsnxyws4jgzej3vtha monthly 0.5 2026-03-31 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9999d46d-ead8-4956-901f-bc24b1882cb6/IMG_3669.jpg News & Views - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4a6a9435-504f-405d-af8e-8b2f75bbd222/Flexible+Workspace+Benchmarking+Group.png News & Views - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/performance-leasing-why-the-best-agents-dont-wait-for-demand monthly 0.5 2026-03-23 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7816f9bb-1817-42cb-837b-ad41eb043998/387b1a05-d101-4d2d-bb34-978c03d6d8b5.jpg News & Views - Performance Leasing: Why the Best Agents Don’t Wait for Demand - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/your-building-isnt-premium-if-no-one-knows-my-name-real-estate-lessons-from-my-weekend-in-las-vegas monthly 0.5 2026-02-24 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/a6c64fb5-65f6-446d-914e-f290356a42e2/Casino.jpg News & Views - Your Building Isn’t Premium If No One Knows My Name: Real Estate Lessons from my Weekend in Las Vegas - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9e34d6d5-8b25-4013-993a-1266d36a7973/Chenai..jpg News & Views - Your Building Isn’t Premium If No One Knows My Name: Real Estate Lessons from my Weekend in Las Vegas - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/3b9db911-a59d-47d0-a842-0f29c549fc71/Chenai+1.jpg News & Views - Your Building Isn’t Premium If No One Knows My Name: Real Estate Lessons from my Weekend in Las Vegas - Make it stand out On my way to see Cirque du Soleil https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/059a85e6-2697-4433-8329-017b0bc2468f/Chenai+2.jpg News & Views - Your Building Isn’t Premium If No One Knows My Name: Real Estate Lessons from my Weekend in Las Vegas - Make it stand out The very weird indoor Venice, even the ceiling is fake. It's so kitch. I loved it. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/6a2beb88-b2b8-4dc6-9fd9-0bc17e9a9872/Chenai+3.jpg News & Views - Your Building Isn’t Premium If No One Knows My Name: Real Estate Lessons from my Weekend in Las Vegas - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/designing-for-humans-experience-in-innovation-and-lab-real-estate-and-why-this-conversation-matters monthly 0.5 2026-01-21 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/433e4a48-e39c-4d04-a296-f2a27220ae1b/1768934145963.jpg News & Views - Designing for Humans: Experience in Innovation and Lab Real Estate (and why this conversation matters) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/8a2eb1ae-e38f-4886-92f9-db72029fe0c9/1768934145963.jpg News & Views - Designing for Humans: Experience in Innovation and Lab Real Estate (and why this conversation matters) - Make it stand out A photo of my actual fume hood, circa 2011 - points to anyone who can spot the funny message from a colleague at the top. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/770433c6-518d-4ba8-a9ab-cd5c48247fe8/1768934089004.jpg News & Views - Designing for Humans: Experience in Innovation and Lab Real Estate (and why this conversation matters) - Make it stand out And a photo of my bench, on the rare day it was actually tidy. Oh, the memories. https://www.real-service.com/news-views/ten-takeaways-from-ipfs-uk-property-outlook-for-2026 monthly 0.5 2026-01-14 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/87012e4f-b8ef-4098-98e2-c3840cd3ee98/Property+outlook.jpg News & Views - Ten Takeaways from IPF’s UK Property Outlook for 2026 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e11bd437-2763-4772-837f-90311b8047b5/Chenai.jpg News & Views - Ten Takeaways from IPF’s UK Property Outlook for 2026 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/real-estate-customer-experience-lives-or-dies-with-the-people-you-train monthly 0.5 2026-01-08 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0a9c3baf-e797-4e17-89a0-cc9781c04c22/Chenai.png News & Views - Real Estate Customer Experience Lives or Dies With the People You Train - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/45bd64f9-9466-4733-983d-415d529fdd1e/Chenai+blog.png News & Views - Real Estate Customer Experience Lives or Dies With the People You Train - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/when-everything-starts-to-feel-fake-your-data-might-already-be-full-of-ai-imposters monthly 0.5 2025-12-08 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7d9e0973-1d0c-43d6-a48e-55091903ebbf/When+Everything+Starts+to+Feel+Fake.png News & Views - When Everything Starts to Feel Fake: Your Data Might Already Be Full of AI Imposters - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/what-a-hospital-visit-taught-me-about-customer-experience monthly 0.5 2025-12-04 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0652e84c-7892-497c-bb50-ea2f75b0bf74/hospital.jpg News & Views - What a Hospital Visit Taught Me About Customer Experience - by Howard Morgan - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/cef210db-3674-4189-bf45-8bd87feea553/office+building.png News & Views - What a Hospital Visit Taught Me About Customer Experience - by Howard Morgan - Make it stand out Office building journey - from process to emotional need https://www.real-service.com/news-views/what-targets-10-4-customer-service-experiment-can-teach-real-estate-about-cx monthly 0.5 2025-12-04 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1ecd7247-e5d9-48ef-bf46-70c48ec932b7/reddit+target.jpg News & Views - What Target's 10-4 Customer Service Experiment Can Teach Real Estate About CX - By Chenai Gondo - Make it stand out CREDIT: REDDIT https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/624be14e-30bd-4637-abea-d49e72ff8faa/1764581106543.jpg News & Views - What Target's 10-4 Customer Service Experiment Can Teach Real Estate About CX - By Chenai Gondo - Make it stand out CREDIT: Disney Experiences https://www.real-service.com/news-views/5-things-the-launch-of-broadgate-central-got-right-about-customer-experience-destination-marketing-amp-social-engagement monthly 0.5 2025-12-04 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f25ae9be-e32c-4a4e-a7c3-3ced68c519ed/1763114021402.jpg News & Views - 5 Things the Launch of Broadgate Central Got Right About Customer Experience, Destination Marketing & Social Engagement - by Chenai Gondo - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bb2b289b-5e47-4511-8a27-911d66c79c00/1763117939693.jpg News & Views - 5 Things the Launch of Broadgate Central Got Right About Customer Experience, Destination Marketing & Social Engagement - by Chenai Gondo - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c59a207c-b48c-42fa-954d-e188a0cb6305/1763120703675.jpg News & Views - 5 Things the Launch of Broadgate Central Got Right About Customer Experience, Destination Marketing & Social Engagement - by Chenai Gondo - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/176c953f-6896-4c09-ad54-57606ed42acf/1763120729674.jpg News & Views - 5 Things the Launch of Broadgate Central Got Right About Customer Experience, Destination Marketing & Social Engagement - by Chenai Gondo - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/ebb8b8f2-8310-4a14-9aeb-eee78ebb19ec/1763120806021.jpg News & Views - 5 Things the Launch of Broadgate Central Got Right About Customer Experience, Destination Marketing & Social Engagement - by Chenai Gondo - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/real-estate-has-a-disengagement-problem-and-its-our-job-to-fix-it monthly 0.5 2025-12-04 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/531a1506-6133-47c1-87ca-6e5ba7b795c8/Real+Estate.png News & Views - Real Estate Has a Disengagement Problem — And It’s Our Job to Fix It - by Chenai Gondo - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/a48869d1-9ff8-400c-9542-d50fad9efe97/1762858635532.png News & Views - Real Estate Has a Disengagement Problem — And It’s Our Job to Fix It - by Chenai Gondo - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/the-uniquely-human-power-of-following-the-thread-in-an-insight-interview monthly 0.5 2025-12-04 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b0fd6017-58d2-4d8b-8e38-67fa200dd564/The+Unique.png News & Views - The Uniquely Human Power of Following the Thread in an Insight Interview - by Chenai Gondo - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/the-evidence-is-in-customer-experience-does-drive-commercial-real-estate-value monthly 0.5 2025-12-04 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4c8b6acb-3d7e-4091-8f11-96156cda8bed/Evidence.png News & Views - The Evidence Is In: Customer Experience Does Drive Commercial Real Estate Value - by Chenai Gondo - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2025/06/06/reimagining-office-leasing-why-emotional-connection-is-the-new-competitive-edge monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4f6effda-aabf-43e8-bd36-89c80325322c/Reimagine+image.jpg News & Views - Reimagining Office Leasing: Why Emotional Connection Is the New Competitive Edge - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2025/05/07/think-customer-first-why-japans-approach-should-inspire-the-uk-property-sector monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1943607b-2992-46b5-8eb3-63d783bd123c/Think+Customer+image.jpeg News & Views - Think Customer First: Why Japan’s Approach Should Inspire the UK Property Sector - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b783c564-ccf7-4c10-a340-605f1b9084d6/Think+customer+2.jpeg News & Views - Think Customer First: Why Japan’s Approach Should Inspire the UK Property Sector - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bde1e13d-f96d-4f86-8337-f3839a23bbee/Think+customer+3.jpeg News & Views - Think Customer First: Why Japan’s Approach Should Inspire the UK Property Sector - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b7c288b2-81d9-4277-a714-adbb002ae969/Think+customer+4.jpg News & Views - Think Customer First: Why Japan’s Approach Should Inspire the UK Property Sector - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2025/02/25/realservice-founder-to-chair-bcos-new-customer-experience-award monthly 0.5 2025-11-18 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/103f11cc-0443-44fa-a7e1-59b55893b7cc/Howarrd-Landscape-1280x720.jpg News & Views - RealService Founder to Chair BCO’s New Customer Experience Award - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2025/02/06/ten-reasons-to-choose-realservice-for-next-occupier-satisfaction-survey monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/797a7846-f588-417e-b149-e7eb6a56fd12/IMG_1797-Large.jpeg News & Views - Ten Reasons to Choose RealService for your next Occupier Satisfaction Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/11/12/beyond-the-script-how-empathy-transforms-customer-service-in-times-of-crisis monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/05afc071-1180-4365-85d1-650400f3d9a0/AdobeStock_166541663-Large.jpeg News & Views - Beyond the Script: How Empathy Transforms Customer Service in Times of Crisis - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/007d29cb-ac60-488b-858c-fe1fd6b91416/Break-In-Large.jpeg News & Views - Beyond the Script: How Empathy Transforms Customer Service in Times of Crisis - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/10/17/bco-launches-new-towards-experience-utopia-report-researched-and-authored-by-realservice monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4363b971-c448-43c9-b589-bd236ea88cf5/BCO2-1280x960.jpg News & Views - BCO launches new “Towards Experience Utopia” report researched and authored by RealService - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/52c35a9a-543e-41f9-8a52-b677cea2b41b/2024-01_Towards-Experience-Utopia_FRONT-COVER-1086x1536.jpg News & Views - BCO launches new “Towards Experience Utopia” report researched and authored by RealService - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/8662941e-b8fc-4e72-acd9-4cba251f8477/BCO1-1152x1536.jpg News & Views - BCO launches new “Towards Experience Utopia” report researched and authored by RealService - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/10/07/have-you-got-the-power-of-loyalty monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/6b9d9f07-58fa-4c83-bd3f-b684c997d657/nick-fewings-jBmNAt2p8-s-unsplash-1280x960.jpg News & Views - Have you got the power of loyalty? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/09/04/unlocking-office-leasing-success-the-power-of-emotional-selling monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4f19c173-9f6f-4b9f-a6ec-55f5545b5844/AdobeStock_537421154-1280x720.jpeg News & Views - Unlocking Office Leasing Success: The Power of Emotional Selling - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/07/19/net-promoter-score-3-0-where-next-for-your-loyalty-score monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b1681721-5675-47b2-afed-6b572e1c40d1/Loyalty-1280x629.jpg News & Views - Net Promoter Score 3.0 – where next for your loyalty score? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/07/01/we-shouldnt-just-be-talking-about-e-s-or-g monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bfaf202f-5e44-4f84-867c-1a7bc8ee509e/Rowan-Packer-3586-LR-150.jpg News & Views - We shouldn’t just be talking about E, S or G - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/06536d60-10ec-4611-b881-7eabec64352e/MAPP.jpg News & Views - We shouldn’t just be talking about E, S or G - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/03/01/what-is-customer-experience monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/6371e396-cc92-4632-abd0-89e291afff66/this-must-be-the-place71.avif_.jpeg News & Views - What is customer experience in the property industry? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/03/01/why-is-customer-experience-important-in-real-estate monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/39bd067e-40ba-4fe6-9a7e-91d6d4dbf5b0/Do-something-great-1280x853.jpg News & Views - Why is customer experience important in real estate? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/03/01/why-landlords-need-a-customer-experience-consultancy monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/07009f1a-353a-44be-89d1-00acf17fc59d/best-practice-word.jpeg News & Views - Why do landlords and investors need a customer experience consultancy? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2024/01/16/realservice-charity-partnership monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/28319e78-d615-4ea1-b7a0-72701e738463/Lynne-1-1280x1494.jpg News & Views - Meet RealService’s charity partners for 2024: Small Acts of Kindness - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/eb4d31d1-db80-444f-9123-e3758b92c053/Lynne-2-500x664.jpg News & Views - Meet RealService’s charity partners for 2024: Small Acts of Kindness - Make it stand out Lynne Misner https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/69600164-324d-476b-9765-4fd49494fccd/Packing-1-500x667.jpeg News & Views - Meet RealService’s charity partners for 2024: Small Acts of Kindness - Make it stand out Packing a Warm in Winter gift bag https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/dd8bcab4-fcb0-460d-8ef1-a02bf68f9032/Packing-2-500x375.jpeg News & Views - Meet RealService’s charity partners for 2024: Small Acts of Kindness - Make it stand out Packing in the SAOK warehouse https://www.real-service.com/news-views/2023/12/18/two-worlds-aligning-why-cx-should-be-at-the-core-of-esg-strategies-in-real-estate monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0b37bfcd-2c34-4a21-84c8-1dcfbfd34377/RS-ESG-90-Large.jpeg News & Views - Two worlds aligning: Why CX should be at the core of ESG strategies in real estate - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f21343e4-d141-443b-8702-c73bd588150f/RS-ESG-86-Large.jpeg News & Views - Two worlds aligning: Why CX should be at the core of ESG strategies in real estate - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0d634b6c-bfb5-4116-97c7-2e50cb185953/RS-ESG-55-Large.jpeg News & Views - Two worlds aligning: Why CX should be at the core of ESG strategies in real estate - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5f76e79c-6293-45b1-b903-0ac610c367a4/RS-ESG-48-Large.jpeg News & Views - Two worlds aligning: Why CX should be at the core of ESG strategies in real estate - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2023/12/05/pursuing-purpose-and-profit monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/3a4b75d0-9ad8-4701-8ac8-4e203e715ab9/Graeme-Marsh-2-1280x1165.jpg News & Views - There are huge opportunities for companies prepared to pursue purpose with the same vigour they pursue profit… - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/a5d9520f-03f6-4902-8f8b-7cf4638c241e/Panel-2-linkedIn-500x500.png News & Views - There are huge opportunities for companies prepared to pursue purpose with the same vigour they pursue profit… Your panel at our partnership event with GRESB and Canary Wharf Group is looking at ESG from a social value perspective. Why is social value so hard to quantify and how should we tackle it? https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/ad511c05-e540-42ac-8bd6-b5a836030e73/Donations-768x512.jpg News & Views - There are huge opportunities for companies prepared to pursue purpose with the same vigour they pursue profit… The latest corporate giving data from Charities Aid Foundation showed that between 2016 and 2022 the FTSE100 saw a 12% increase in cumulative revenue and a 179% increase in profits, but over this time, charitable donations dropped from an average of 2.4% of pre-tax profits, to 0.8%, a real time decline of 17% (considering inflation). Had this proportion of giving been held at 2.4% , it would have meant an additional £3.7 billion of funds for our sector, that’s an additional £22,000 for every registered charity in England and Wales. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/eb53e78d-b9a3-4dc1-a3c2-e8c3ab7c56ec/Dancing-500x750.jpg News & Views - There are huge opportunities for companies prepared to pursue purpose with the same vigour they pursue profit… - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2023/11/14/realservice-news-esg-conference monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7dac0c58-b0a6-4e69-bfc0-435dabd1d264/phineas-harper-2-1280x1280.jpg News & Views - ‘It’s all very well having a conference about ESG …’ - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bd760792-9d54-41dd-86ca-00515a5ca6ef/Phineas-Harper-1-500x585.jpg News & Views - ‘It’s all very well having a conference about ESG …’ - What’s a typical day for you? It depends on what time of year it is! If it’s festival season I’ll be cycling around London trying to visit as many open days and events as possible. This year I tried to do more around South London, I was going around a mix of social housing estates and private estates just meeting the people who were opening up their homes and the volunteers helping them do that. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/3519c2cc-c353-4c84-9e7c-c9139e61fae7/ESG-solar-panels-1-500x750.jpeg News & Views - ‘It’s all very well having a conference about ESG …’ - Make it stand out ‘People understand sustainable electricity is better than unsustainable electricity’ https://www.real-service.com/news-views/2023/11/08/customer-experience-esg-seminar monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f7e9999c-312d-423a-9ffd-a0da81008a78/Panel-2-linkedIn-500x500.png News & Views - Customer experience & ESG seminar - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f881a84d-14be-4503-8583-124c7151b0a6/Customer-Experience-ESG-Seminar-banner-1200-x-630-px-1.jpg News & Views - Customer experience & ESG seminar - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/395c4988-52f1-4d82-89e7-14c6b9abc2fe/Dan-James-small-1.jpg News & Views - Customer experience & ESG seminar - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2023/10/31/realservice-celebrates-25-years-in-business monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/2769aa17-b320-4119-8823-a3d63ee8ae20/Louise-1-1280x853.jpg News & Views - RealService celebrates 25 years in business - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444972980-933GU9WLZ3AUHE42NHPV/Howard-1-500x333.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444973374-MCM5OEP005NOFUYF1O6P/Linda-Munster-1-500x333.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444976236-NZ25RQ7OEZ34PYB017GA/Louise-1-1280x853.jpg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444976901-KZPCW40T7ODD7NGLWIUY/Paul-Harding-500x333.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444977884-JVZPULD3BUWS52TOMYFY/Siobhan-500x333.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760445048445-BWL32MKVB66WQ2ENGSZR/Various-2-500x256.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444978669-VVA4QMMY6LVW938HQP26/Various-1-500x247.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760445048708-MDNDOZH1VGQ19LTBBXLR/Various-3-500x375.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444979793-LY7U76KDUJOA3RURTWIM/Workshop-1A-500x333.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444980121-T87CX9K6JYRW7HJPZQRT/Workshop-2-500x333.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444981238-5N4GG6E3R01MJ91OBK1L/Workshop-3-500x333.jpeg News & Views - RealService celebrates 25 years in business https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1760444981720-RN3CH3YQNTXFAIOESDYX/Workshop-4-500x333.jpeg News & Views - RealService celebrates 25 years in business https://www.real-service.com/news-views/2023/09/28/how-performance-leasing-can-fill-your-office-voids monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/de280681-2368-418d-811a-2c98a59e7d06/this-must-be-the-place71.avif_.jpeg News & Views - How RealService’s Performance Leasing system can help fill your office space - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/2c72e867-06ec-4c30-9bbb-d6c755db92a1/HOWARD-MORGAN_PORTRAIT_1732-Large.jpeg News & Views - How RealService’s Performance Leasing system can help fill your office space - Make it stand out Howard Morgan https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/aef45225-11eb-4b00-a695-848018b8b6fd/redd-f-Gen-Z-unsplash-768x432.jpg News & Views - How RealService’s Performance Leasing system can help fill your office space - Make it stand out Customer experience: We asked occupiers how they felt about the leasing process https://www.real-service.com/news-views/2023/09/04/property-industry-needs-a-code-of-practice monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/82bafac1-db43-46f7-95ca-b602c7326419/Liz-Peace1.jpg News & Views - ‘The industry needs a code of practice to improve its reputation’ - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/2acbfa5a-f780-4f8d-b08a-3e1f0ab910bc/Liz-Peace2.jpg News & Views - ‘The industry needs a code of practice to improve its reputation’ - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2023/07/20/the-value-of-independent-esg-certification monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/caa06a55-400c-4a8f-9470-72e1e3ebe86a/Dan-Asquith.jpeg News & Views - “The UK has had a culture of compliance rather than a culture of performance …” - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/08fc4d37-ebcc-4b44-8be3-aafc7bc8ae3a/BRE-group-products.jpg News & Views - “The UK has had a culture of compliance rather than a culture of performance …” - Make it stand out BREEAM certifications https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9cad8f83-da38-4c0a-9bc0-82d15837ed0d/Dan-Asquith-2-1024x683.jpg News & Views - “The UK has had a culture of compliance rather than a culture of performance …” - Make it stand out “The world of finance has collided with ESG” – Dan Asquith https://www.real-service.com/news-views/2023/06/26/louise-freethy-becomes-realservice-ceo monthly 0.5 2025-10-28 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/162fb2a5-460d-4cd0-b858-28d1eea6036c/Howard-Morgan-left-and-Louise-Freethy-1280x854.jpeg News & Views - Louise Freethy becomes RealService CEO - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/280425d2-e200-4e0e-870f-37a92b380d32/Louise-front-facing-scaled.jpeg News & Views - Louise Freethy becomes RealService CEO - Make it stand out Louise Freethy https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e1524554-872c-48d7-9da1-b35e0421a080/HOWARD-MORGAN_PORTRAIT_1732-Large.jpeg News & Views - Louise Freethy becomes RealService CEO - Make it stand out Howard Morgan https://www.real-service.com/news-views/2023/05/11/landlords-solar-panels-and-student-utilities monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/8ad42298-4dc6-47da-b844-aaa954988257/Tim-Stephen-1-864x1536.jpeg News & Views - ‘Just because you’re an environmentalist doesn’t mean you should be seen as a radical’ - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/03553e7f-00fc-40b6-a400-d40fca0935da/Tim-Stephen-3-500x667.jpeg News & Views - ‘Just because you’re an environmentalist doesn’t mean you should be seen as a radical’ - Make it stand out Energy: Tim Stephen https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/597c6e52-d8ac-4a3f-87d5-373c44af766d/ESG-solar-panels-1-500x750.jpeg News & Views - ‘Just because you’re an environmentalist doesn’t mean you should be seen as a radical’ - Make it stand out No return: Solar panels https://www.real-service.com/news-views/2023/02/16/whats-so-funny-bout-peace-love-and-understanding monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b33673bd-7029-49a0-bd7c-a3f7d4c0931a/Understanding-zuzana-ruttkay-1kslaBtXBk8-unsplash-1280x853.jpg News & Views - What’s so funny ’bout peace, love and understanding? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/754adc0d-75c5-4d3f-9e5f-7986d189476a/IPE-article-pic.jpg News & Views - What’s so funny ’bout peace, love and understanding? - Make it stand out The IPE article https://www.real-service.com/news-views/2023/02/09/esg-as-a-service-a-new-way-of-thinking-about-customer-engagement monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c66285ca-246e-457d-9bd6-73779ce5bda7/Sunset-by-Howard-1280x315.jpg News & Views - ESG as a service: A new way of thinking about customer engagement - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/cfda87c6-9ff0-4d1f-9515-cb81667344c1/HOWARD-MORGAN_PORTRAIT_1732-Large.jpeg News & Views - ESG as a service: A new way of thinking about customer engagement - Make it stand out Howard Morgan https://www.real-service.com/news-views/2022/12/20/six-point-plan monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e4b7be6c-425c-4e7d-a7bc-e84e5f303ddf/IPE-article-pic.jpg News & Views - ‘It’s time to adopt a hospitality mindset’ - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1fadb0ed-882b-48c0-a627-f616babcca3b/IPE-article-pic.jpg News & Views - ‘It’s time to adopt a hospitality mindset’ - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2022/12/06/heres-why-its-important-to-gather-occupier-feedback monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/695bba57-377b-4daf-9352-7bc2fa20b6ac/Feedback-stars-cropped.jpg News & Views - Here’s why it’s important to gather occupier feedback - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/a5976796-fc31-413a-b5fd-782559962758/Workman-front-page-500x700.jpg News & Views - Here’s why it’s important to gather occupier feedback - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/2556a821-3bca-49fd-bf01-24386cd79bef/Workman-inside-768x543.jpg News & Views - Here’s why it’s important to gather occupier feedback - Make it stand out Workman’s Building Community magazine, featuring RealService director Louise Freethy https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/8b489fc5-3f97-4dbf-9428-e3513abfe9a5/Louise-front-facing-scaled.jpeg News & Views - Here’s why it’s important to gather occupier feedback - Make it stand out Louise Freethy https://www.real-service.com/news-views/2022/11/17/david-osullivan-gpe monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f5d8e7d8-18ef-4583-9c0d-8289c5780471/David-OSullivan-banner.png News & Views - ‘Commerce, industry and society are being assaulted on all sides; it’s one challenge after another’ - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4511aad1-adff-49fa-8fdb-ba49b453f4fc/David-OSullivan-150x150.jpg News & Views - ‘Commerce, industry and society are being assaulted on all sides; it’s one challenge after another’ - Make it stand out David O’Sullivan https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e2b08a02-8854-41c7-b18b-594e58a3d1c9/GPE-office.jpg News & Views - ‘Commerce, industry and society are being assaulted on all sides; it’s one challenge after another’ - Make it stand out ‘What people want from an office today is different from five years ago.’ Pic: GPE https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d40abae8-d8ec-42ee-8e7a-98c9ddb0227e/GPE-office-2.jpg News & Views - ‘Commerce, industry and society are being assaulted on all sides; it’s one challenge after another’ - Make it stand out ‘We have to work harder to provide better amenities.’ Pic: GPE https://www.real-service.com/news-views/2022/11/14/customer-loyalty monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/23791cad-8dcf-4298-9506-830a912a5662/loyal-customer-edited.jpg News & Views - Your NPS score will reveal the loyalty of your customers, so how can you improve those important numbers? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bf5d1110-5af4-4b24-b1bc-14fde14206ca/Louise-front-facing-scaled.jpeg News & Views - Your NPS score will reveal the loyalty of your customers, so how can you improve those important numbers? - Make it stand out Louise Freethy https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/56c2ac95-9d52-47da-8113-d8168d9568ed/RS-CX-pyramid-1024x576.png News & Views - Your NPS score will reveal the loyalty of your customers, so how can you improve those important numbers? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/news-views/2021/09/16/net-promoter-score-shines-spotlight-on-customer-loyalty monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1849d171-eef1-4986-b4c8-6b126ccccd5f/NPS.jpg News & Views - Net Promoter Score shines spotlight on customer loyalty - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/portfolio daily 0.75 2026-01-26 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/05c6f53d-bef3-43f4-b3e3-2bbd846de473/BARINGS.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e2520d81-2d92-46c7-868e-da9690d2e9dc/BBP.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/ebbf17ec-d44c-4d45-8cd3-b57878429057/BMO.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/71ebe5b8-693a-442f-ad78-bf2bfa9453b1/Cadogan.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4f189841-5958-4bf7-afec-bb5d62c2d089/CEG.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f99b1a60-340d-4d50-8753-2f50fb3d0215/City+of+London.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5ff82e68-8068-47e1-a0d3-f9bd13eaf566/CLS.jpg Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5529ec47-4bb0-4cb1-9d53-c543ca6b5a96/Duchy+of+Cornwall.jpg Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7fe42be6-6d8e-4d00-b1ff-4af21bfef760/Federated+Hermes.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e787f18b-d211-45d8-92f1-92b3b27ddbfd/GPE.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9c64ec00-b060-4f46-b877-a04d2c01a990/Hammerson.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b08d844f-b380-4d00-be73-359512ad1a42/Harworth.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/56ec275f-7937-4c2d-b50c-ee1e5dbb5b14/Hines.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9982509f-5a76-4b4a-909e-74c8c58630de/Lambert+Smith+Hampton.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bb04ea75-b3ec-4e17-863a-89a625c14a13/LaSalle.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/437ddd6a-ec6b-472c-aab5-fe3077a7c6cc/Legal+%26+General.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c7e82d14-74f7-466e-b9bc-00463c45f5e1/Logicor.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/cea480b9-28dc-42d6-8660-9288fc5c2cd5/Mapletree.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/fc0afea5-33df-4a6d-aab8-0f40a06904f7/Martin%27s+Properties.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e4c92234-e8c7-486a-b19f-9fdf2c054ce5/MEPC.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/fc60f573-cc66-4715-a659-df5c5ebe04ad/Norges+Bank.jpg Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7b1cb008-e390-49d9-b3d4-7b1639a92633/Nuveen.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/02f0e2b7-bcff-43a4-9907-68bbe9a1dd9e/Partners+Group.jpg Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/67e0c9ef-e650-4495-a015-05c1c26b19da/Royal+London.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b98f4212-2bf1-4e81-b12a-b60f13e71ef8/Schroders.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d856d811-34a9-4883-89c4-5e682ed93ea5/Shaftesbury.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9449434f-9221-480c-afad-87c60f542ada/Stoneweg.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c28ba2c7-bffc-4bcb-898c-f55d10f33dbd/The+Mercers%27+Company.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b4b6b192-841e-43d8-8e2f-d34a85c1c12f/The+Pollen+Estate.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/58cb5920-00a4-44f5-94c4-972882d38b64/Transport+for+London.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0b125447-02c8-4349-b0ca-54f81faff66b/Unibail.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/60b85c67-3488-46cc-8b80-e444567d70e4/Workman.jpg Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b4447458-ac4f-4ac4-bd12-80684e833532/UP+full+logo.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c7e36771-cf4a-457b-be66-fde8b2af6fa6/Avision+Young.png Case Studies https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/12e0f636-b69e-4c24-83aa-aab04f82a45c/Screenshot+%2874%29.png Case Studies https://www.real-service.com/portfolio/cadagon monthly 0.5 2026-01-26 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/2eec7e73-93da-47d2-b6d1-fbacfeecc991/Screenshot+%28105%29.png Case Studies - Cadogan - Make it stand out IMPACT I do not feel that you can capture the sentiment of the customer when you are doing lots of AI analysis and that is why I reiterate to my board that your research is telephone based, not just online surveys. I tell them that gives us the score and we also get the sentiment, allowing us to dig deeper.All those lovely charts and trend analysis; you can get the ‘that’ but they do not show the ‘why?’. Real Service give us the why and not just the what. Ian Scott, Head of Property Management, Cadogan https://www.real-service.com/portfolio/customer-journey-mapping-cxtraining monthly 0.5 2025-12-17 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/83d98e4f-7a98-402a-81a6-9025f90fd7ec/Picture1.png Case Studies - Customer Journey Mapping & CX Training for Shaftesbury Capital  - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.real-service.com/portfolio/getliving monthly 0.5 2025-10-29 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4f866538-1f6c-4f10-adad-c17d114fec07/GetLiving.jpg Case Studies - GetLiving - Make it stand out If you are looking for industry knowledge, real engagement and exceptional face-to-face or telephone feedback, I would recommend RealService. The qualitative and quantitative nature of the data they gathered has supported our brand and guided decisions on investment and new products. They understand our needs and I think that stems from them being so active in the industry – they are truly invested in it through networking, activities and research. That’s what makes them really stand out. Christian Armstrong, Chief Experience Officer, GetLiving https://www.real-service.com/portfolio/stoneweg monthly 0.5 2025-10-27 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/22a5e4de-6e42-47f4-b4a1-bc1d260724b1/Stoneweg.jpg Case Studies - Stoneweg - Make it stand out IMPACT RealService understood perfectly what we wanted, which was very important as it was the first time we had carried out this type of survey. We were guided really well, and the overall experience was very positive. After the project we organised a management conference where RealService were able to go into more depth around the importance of customer satisfaction. That was a great day and added extra value, over and above reading the report. We repeated the exercise with RealService in 2019 and are doing so again in 2020 Ernestine Visser, Marketing Manager, Stoneweg https://www.real-service.com/portfolio/the-crown-estate monthly 0.5 2025-10-27 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/3870fc50-50d3-4bbe-8899-325a9c0565b5/Crown+Estate.jpg Case Studies - The Crown Estate - Make it stand out IMPACT The in-depth survey work carried out by RealService has given us clear direction about the way we want to operate as a business for our customers. We now better understand our customers and our customer journeys. RealService’s work has been invaluable in helping our people to think differently about how we operate. Michelle Laramy, The Crown Estate’s Head of Customer Experience https://www.real-service.com/portfolio/gpe monthly 0.5 2026-01-15 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5cd76687-67fc-4433-8f96-32fc8dd731e8/GPE.webp Case Studies - GPE - Make it stand out IMPACT The feedback from the RealService surveys is not just important, it’s crucial, critical, because without knowing what it is we could improve upon we could be one of those landlords who assume they know what people want and give it to them without asking, consulting or debating. The feedback loop is essential and it’s one of the reasons we moved our survey from a biennial event to an annual one. Two years is too long to go without talking with your customers. To the question, what do we do with that research, the answer is we create action plans from the feedback. We enjoy hearing the good things that are said but concentrate our focus on the things we can improve.” David O’Sullivan, Director of Occupier and Property Services at GPE https://www.real-service.com/portfolio/harworth monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/07fd75b6-9602-4f7c-b3fc-073cbc03da1a/Screenshot+%2829%29.png Case Studies - Harworth - Make it stand out IMPACT “It was the first time we had undertaken an exercise of this nature, and RealService helped to guide us through the process. The final report was bespoke and in-depth, and gave us many actionable insights. In particular, the benchmarking gave us baseline standards allowed us to compare our performance against peers and identify focus areas for further improvements. We would consider repeating the exercise in the future to allow for ongoing monitoring of stakeholder perceptions. We would certainly recommend RealService.” Harworth spokesperson https://www.real-service.com/portfolio/segro monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7ed285e1-30b0-4ce0-be30-13fda6a0faea/Screenshot+%2830%29.png Case Studies - SEGRO - Make it stand out IMPACT SEGRO built a reputation as a leading customer-focused property provider having used the results of the RealService Voice of Customer programme to complete a successful cultural change programme over many years. The programme’s results are used extensively in external communication to investors and analysts, ensuring customer experience remains high on SEGRO’s business agenda. We see our customers as partners, and we value the relationship we have with them by regularly monitoring this through the RealService Customer Feedback Programme. This feedback is an essential tool in our business." SEGRO spokesperson https://www.real-service.com/portfolio/bco-research monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b2e1f00b-1f9f-4f05-b8c9-1d83f2057c1a/Screenshot+%2831%29.png Case Studies - British Council for Offices - Make it stand out IMPACT The reports are widely referenced and used by practitioners and in teaching. We have presented the findings of each report at sessions across the UK. https://www.real-service.com/portfolio/transport-for-london monthly 0.5 2025-10-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/30f39203-57fd-4c01-b034-1bf72315ac5d/Transport+for+London.jpg Case Studies - Transport for London - Make it stand out IMPACT I would absolutely recommend RealService – and have done so several times already. TfL have always previously gone for one of the ‘big boys’, like Deloitte or KPMG, but we have gained so much from using RealService … you think a bit differently and you have challenged us to do the same. You offer such a niche service and are completely in tune with the property industry in terms of the research you do, the networking and your understanding of the social piece, which is such a growth area. Howard and his RealService colleagues have helped us from the very start of the journey and continue to provide advice, mentoring, education & training and Voice of Customer research so we can continue on this very rewarding path. “We have worked with Howard since 2018 and I would recommend his strategic expertise to any business wanting to put customers at the heart of their operations. Siobhan Jared, Senior Business and Customer Performance Manager, TfL https://www.real-service.com/appointments daily 0.75 2025-09-30 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1740593151.435807-WMVSSNJKYJJGDNOOFNHY/imgg-od3-6b1ljqxg.png https://www.real-service.com/about-realservice daily 1.0 2026-03-25 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511387030-5LI1E5QMVTQ2RY9S00A4/20140228_Trade+151_0046+1.jpg ABOUT US https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511440608-5BVMHVN4WR2I9YQV1WWR/Aro+Ha_0010+1.jpg ABOUT US https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511467879-K5J9BYNACHJVDV3BNSFU/Aro+Ha_0387+1.jpg ABOUT US https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511743693-J3A8OYH6X8C7RXNU5K0J/20140301_Trade+151_0124+1.jpg ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/05c6f53d-bef3-43f4-b3e3-2bbd846de473/BARINGS.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e2520d81-2d92-46c7-868e-da9690d2e9dc/BBP.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/ebbf17ec-d44c-4d45-8cd3-b57878429057/BMO.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/71ebe5b8-693a-442f-ad78-bf2bfa9453b1/Cadogan.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4f189841-5958-4bf7-afec-bb5d62c2d089/CEG.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f99b1a60-340d-4d50-8753-2f50fb3d0215/City+of+London.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5ff82e68-8068-47e1-a0d3-f9bd13eaf566/CLS.jpg ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5529ec47-4bb0-4cb1-9d53-c543ca6b5a96/Duchy+of+Cornwall.jpg ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7fe42be6-6d8e-4d00-b1ff-4af21bfef760/Federated+Hermes.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e787f18b-d211-45d8-92f1-92b3b27ddbfd/GPE.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9c64ec00-b060-4f46-b877-a04d2c01a990/Hammerson.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b08d844f-b380-4d00-be73-359512ad1a42/Harworth.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/56ec275f-7937-4c2d-b50c-ee1e5dbb5b14/Hines.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9982509f-5a76-4b4a-909e-74c8c58630de/Lambert+Smith+Hampton.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bb04ea75-b3ec-4e17-863a-89a625c14a13/LaSalle.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/437ddd6a-ec6b-472c-aab5-fe3077a7c6cc/Legal+%26+General.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c7e82d14-74f7-466e-b9bc-00463c45f5e1/Logicor.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/cea480b9-28dc-42d6-8660-9288fc5c2cd5/Mapletree.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/fc0afea5-33df-4a6d-aab8-0f40a06904f7/Martin%27s+Properties.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e4c92234-e8c7-486a-b19f-9fdf2c054ce5/MEPC.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/fc60f573-cc66-4715-a659-df5c5ebe04ad/Norges+Bank.jpg ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7b1cb008-e390-49d9-b3d4-7b1639a92633/Nuveen.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/02f0e2b7-bcff-43a4-9907-68bbe9a1dd9e/Partners+Group.jpg ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/67e0c9ef-e650-4495-a015-05c1c26b19da/Royal+London.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b98f4212-2bf1-4e81-b12a-b60f13e71ef8/Schroders.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d856d811-34a9-4883-89c4-5e682ed93ea5/Shaftesbury.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9449434f-9221-480c-afad-87c60f542ada/Stoneweg.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c28ba2c7-bffc-4bcb-898c-f55d10f33dbd/The+Mercers%27+Company.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b4b6b192-841e-43d8-8e2f-d34a85c1c12f/The+Pollen+Estate.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/58cb5920-00a4-44f5-94c4-972882d38b64/Transport+for+London.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0b125447-02c8-4349-b0ca-54f81faff66b/Unibail.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/60b85c67-3488-46cc-8b80-e444567d70e4/Workman.jpg ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/07f3d091-4563-4009-93a1-c7ce47b1b87d/Screenshot+%2874%29.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/ab9aec52-d4f2-405b-8de9-a8e1151acd2f/UP+full+logo.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9c3a184e-6157-4b01-8c66-fc44bc26746c/Avision+Young.png ABOUT US https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/3fd8cad3-8eaf-452c-ada1-0e3a4e48a511/Picture2+%281%29.jpg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/846f0139-5f2c-4888-bcbe-8305967b0b63/RealService+Howard.jpg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0de5231b-f020-4725-9065-2a003969fb97/25dbe5cf-dc9e-4667-b24d-e1e918666f25+%281%29.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/20066b25-c762-49e7-8d2b-991a6a76a827/RealService+Customer+Insight1.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/34d0cfad-dda9-4a3c-8f47-984706a3c1f0/Young+Professional+%281%29.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9225091e-0aa7-4199-b471-9a3d5f12768a/c1d28dea-fd1c-4127-8f67-2a63830348df+%282%29.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/fac187e6-4cc9-409c-a6bc-bd18d03f39e4/c3c0ad0b-1e1a-468f-b3e2-87d85de50b68+%281%29.png https://www.real-service.com/contact-1 daily 0.75 2026-02-11 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f5fcf70f-08b0-40a7-84f1-dad978910c0d/Think+Customer+image.jpeg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/a68f560d-7637-4ad8-8054-cade8e3cf46d/IMG_1797-Large.jpeg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/99c65a12-4f48-432d-87cf-52d1d570dee5/Think+customer+2.jpeg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c963c674-bbff-4dc5-8bab-c9dbbe6cf571/IMG_1797-Large.jpeg https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/a69322d3-8d94-4d09-87ca-09d1e137676b/20140228_Trade+151_0046.jpg https://www.real-service.com/team daily 0.75 2026-03-03 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bba7a58f-7a0a-4c4f-aa2f-f3783e374d9c/DR-DANIELLE-SANDERSON_PORTRAIT.jpeg OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4548052f-88f4-4241-80bf-25b68993e367/JANE-KING_PORTRAIT.jpeg OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bcb02b29-cf72-4f76-b672-522c57d90b97/Rebecca-Tompkins.jpg OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0fc19c46-1e18-46ef-a0d1-8e648e86dfff/Anna.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f964e6c7-6ad6-4f07-969b-40d4029a60e6/Jenny.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e80164a7-ee62-46a8-a307-f459e869a8d6/Sue+Flatto.jpg OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/2aab2430-16d3-4e5f-bc04-1430a708c850/Rob+Ollenrenshaw.jpg OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/60cd552d-783a-4da6-9dd2-4d249dbc00c2/Untitled+design+%286%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/cc480244-caa7-47e8-89c8-5e98e8218bda/Untitled+design+%287%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4cb047c4-d762-4cee-9624-ba34e01db322/Untitled+design+%288%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0195d2aa-e8e1-4651-9688-54cb1e284d9c/Untitled+design+%289%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1d2f80d6-926e-4599-a127-087de6a2bb55/Untitled+design+%2810%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/a3ec06b2-a3c2-4de1-a42a-eed2052abe5d/Untitled+design+%2811%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/a1edc336-9e23-4943-9bb0-a34f3426245f/Untitled+design+%2815%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/56d628c8-a8c8-43f0-b61c-b51e64a08251/Untitled+design+%2812%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f091c0e2-d650-4d09-b17f-47e54dac72b6/Untitled+design+%2813%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/cbf59754-feb7-423c-b0b3-0683eded93a4/Untitled+design+%2816%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/72a34ba5-d2f6-451c-b8f8-72f7e16f9655/Untitled+design+%2814%29.png OUR TEAM https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/33457881-2390-45fe-bb6c-c10e8d9f2787/Sophie.jpg https://www.real-service.com/insight daily 0.75 2025-12-01 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e6df597e-491f-4e2b-acd5-26527b6f7226/Gemini_Generated_Image_czudboczudboczud.png CUSTOMER INSIGHT SURVEYS https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c51328f0-fbab-4016-9f95-f6786194c506/Gemini_Generated_Image_abt62habt62habt6.png CUSTOMER INSIGHT SURVEYS https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/32cff674-a379-41a5-baaf-ab324b1aec55/c0be5da3-b4b7-4fec-bb61-cd40f49dce38.png CUSTOMER INSIGHT SURVEYS https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/6bcd0ed5-f5e0-489b-be0d-311b4d90d7b7/Gemini_Generated_Image_9o6khb9o6khb9o6k.png CUSTOMER INSIGHT SURVEYS https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/aba4dc43-dc19-4122-a798-1978efd07930/Gemini_Generated_Image_di8n0mdi8n0mdi8n.png CUSTOMER INSIGHT SURVEYS https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/50a806d6-f5dd-4e0a-b096-506fb1673219/GRESB.png CUSTOMER INSIGHT SURVEYS https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/96a69a43-baf5-4549-8019-7bb7f78aede5/DANIELLE-BURNS_PORTRAIT_1985-Large+%281%29.jpeg https://www.real-service.com/cx-strategy daily 0.75 2025-11-11 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/deca9adb-6349-4025-a63d-9206806c2135/Gemini_Generated_Image_3gwk7c3gwk7c3gwk.png CX Strategy https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/a0a11645-d037-4ba5-9fcc-9f8dde461759/Gemini_Generated_Image_vmb3n7vmb3n7vmb3.png CX Strategy https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/6f2bb41a-cb15-44b3-b4bd-e4ed630e8f41/Gemini_Generated_Image_s2hwpbs2hwpbs2hw.png CX Strategy https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b0909a6d-96cc-4d8c-8f59-0298c12622ec/Gemini_Generated_Image_99atv199atv199at.png CX Strategy https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e5bdf707-0c40-4bcb-acd6-07abaf8329a2/7294c2fe-78df-4500-8dc8-72a2abe4cbdd+%281%29.png https://www.real-service.com/benchmarking daily 0.75 2025-11-18 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/288b843c-ad2f-4e73-8394-ad0c3de5a7bf/Screenshot__49_-removebg-preview.png BENCHMARKS https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/3a8d653e-4baf-4d76-8892-90422e940e85/Screenshot+%2850%29.png BENCHMARKS https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/2b216894-0cd1-44ef-86f2-7523e25fa54e/Screenshot+%2854%29.png BENCHMARKS https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d87e572f-68c1-4dc4-ac67-97d517f0d8d7/Screenshot__49_-removebg-preview.png https://www.real-service.com/destination-activation daily 0.75 2025-11-18 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f1854c46-a9eb-404e-86da-d7b7b9fbbaa4/e125e354-b5ea-4d47-b8cb-3ac474c8c691.jpeg DESTINATION ACTIVATION https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/47772f96-373e-439b-b720-8f743da57665/Wow+week.png DESTINATION ACTIVATION https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/76477a9e-1cef-4f00-a1e7-eace95a1733a/Carol+Singers2.png DESTINATION ACTIVATION https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/320295e9-2ac3-4212-b24b-3a75fc3ab255/a7f7d834-73e0-4afc-ad9c-5ba9d91c7c96b.jpeg DESTINATION ACTIVATION https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b497ddc9-768b-4b03-be1b-7eee79025948/f98ffab2-f566-497b-81a9-53b0731eeb82.jpg DESTINATION ACTIVATION https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/dcef0d6c-5d95-4f79-8b1e-1512b639da9c/bbab8c75-0edc-46e2-9987-71875cfde370.jpeg DESTINATION ACTIVATION https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/fac187e6-4cc9-409c-a6bc-bd18d03f39e4/c3c0ad0b-1e1a-468f-b3e2-87d85de50b68+%281%29.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d004de8f-e565-4ee8-925e-f5a628bcf2d8/3e96dd96-5efc-4098-88ca-aeb7aa5be48d.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/86497d38-4d36-4dc0-a810-49518ed36f14/Leake+Street+Instagram.jpg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/39fd953d-f950-4d8d-97b0-4fd0ff6f94f1/Urban+Partners+Community+Fund.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f49d76cb-7a54-4aca-9021-c2cd054a2b54/OLD+VERSION+OF+Who+are+RealService+Editing+.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f613eea0-7e7a-46be-a157-d7fb89b89efb/1.jpg https://www.real-service.com/esg-engagement daily 0.75 2025-12-11 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/51fa8b02-0e5f-4cc8-ba55-cc52823dc119/ESG-solar-panels-1-500x750.jpeg ESG ENGAGEMENT https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1433ebe6-c276-48f1-ab35-3b371ce1ad9d/redd-f-Gen-Z-unsplash-768x432.jpg ESG ENGAGEMENT https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d63b7ca9-6f87-4575-a843-6503e9abe10e/Gemini_Generated_Image_3gwk7c3gwk7c3gwk.png ESG ENGAGEMENT https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e4efb09a-5cd1-42af-a941-029e6ed25dfe/Gemini_Generated_Image_di8n0mdi8n0mdi8n.png ESG ENGAGEMENT https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/34d0cfad-dda9-4a3c-8f47-984706a3c1f0/Young+Professional+%281%29.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9225091e-0aa7-4199-b471-9a3d5f12768a/c1d28dea-fd1c-4127-8f67-2a63830348df+%282%29.png https://www.real-service.com/performance-leasing daily 0.75 2026-03-19 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/20066b25-c762-49e7-8d2b-991a6a76a827/RealService+Customer+Insight1.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5bb683d7-863d-499c-a851-6d4b4810b70b/a61f8cf5-48ef-4880-a32e-2ce59008d2f0.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d0e47fdb-9033-4cef-902d-2fa43cc9c554/Gemini_Generated_Image_3gwk7c3gwk7c3gwk.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d0e47fdb-9033-4cef-902d-2fa43cc9c554/Gemini_Generated_Image_3gwk7c3gwk7c3gwk.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/b98fe05c-d19d-41a7-9cbf-f78f7141001a/writing.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1ac28d6e-c214-4ff0-bb0e-4c1609e156da/Workshop.png https://www.real-service.com/cx-training daily 0.75 2025-12-17 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7d5c6f30-2edf-471e-b19e-11a0bbfff769/Customer+mapping.jpg CX TRAINING https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/daad274c-f4ff-47cc-85f5-2ddcc6e43948/Talking.png https://www.real-service.com/performance-leasing-workshop daily 0.75 2026-03-23 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/56ec275f-7937-4c2d-b50c-ee1e5dbb5b14/Hines.png PERFORMANCE LEASING TRAINING https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/437ddd6a-ec6b-472c-aab5-fe3077a7c6cc/Legal+%26+General.png PERFORMANCE LEASING TRAINING https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5c4b5c8c-8e22-4c6c-bdfd-ec15b1353bbf/Kennedy+wilson.png PERFORMANCE LEASING TRAINING https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d39ade25-8cca-4509-bc78-ce786b7453f8/Muse.png PERFORMANCE LEASING TRAINING https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/d84b3799-ef15-43b6-a111-428c00f0def5/Picture1.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/bb572e3a-5a8a-4508-aed1-c74fabe6ea9f/Untitled+design+%284%29.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/453ffd49-6dc6-4b5e-8b80-a403b083814d/Untitled+design+%285%29.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5bedc146-9cb7-46a3-b516-99ad45f19b7d/387b1a05-d101-4d2d-bb34-978c03d6d8b5.jpg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/aea1858c-359a-4502-9fb0-6d7a4dd43871/Chenai+Oxford.jpeg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/eadc8be4-2f56-4421-b3d8-1d14f176e50f/Gemini_Generated_Image_52qqcj52qqcj52qq.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/9c49cf02-d2a9-4e61-964f-030ce96891bf/Gemini_Generated_Image_gcw2dogcw2dogcw2.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/f3f0393f-3ab4-4ac7-a940-b441002f02d9/Gemini_Generated_Image_iqpm13iqpm13iqpm.png https://www.real-service.com/careers daily 0.75 2026-03-04 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/0ecb1c86-3782-462f-9a1b-f6e002b8ab30/Graduate+-+3.jpeg https://www.real-service.com/futureleaderscourse daily 0.75 2026-02-23 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/f5be000f-883d-4b52-8322-13ce5108db47/imgg-demo-nLRbokBp.jpg FUTURE LEADERS COURSE https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/6d6ce9d6-acc5-4337-84fa-c8c6a18cbbd7/imgg-demo-dr4UJ5bT.jpg FUTURE LEADERS COURSE https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/d0c64311-b23a-4075-a6bb-08ec13a3bc11/imgg-demo-nD6Pzw4T.jpg FUTURE LEADERS COURSE https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/c65b29b8-8e81-4f82-bc73-0ad4bc4560bb/Gemini_Generated_Image_xg1zsfxg1zsfxg1z.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/1b8a107c-de26-4a5b-af5c-e9dcd48aa315/ChatGPT_Image_Jan_28__2026__10_36_29_AM-removebg-preview.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/14ec1e60-afae-4535-bcbd-0d6801662ba8/chris_garth-removebg-preview.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/064951a5-e2ff-43a5-8734-28053692cc87/dan_sand-removebg-preview.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/5409c97c-a76f-46c1-817a-6aa38b077bd6/evans-removebg-preview.png https://www.real-service.com/train daily 0.75 2026-03-03 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/4b237431-69a3-45ad-8bdb-e3947259051c/imgg-demo-qs29Y0Ih.jpg REGISTER https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/f5be000f-883d-4b52-8322-13ce5108db47/imgg-demo-nLRbokBp.jpg REGISTER https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/6d6ce9d6-acc5-4337-84fa-c8c6a18cbbd7/imgg-demo-dr4UJ5bT.jpg REGISTER https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/d0c64311-b23a-4075-a6bb-08ec13a3bc11/imgg-demo-nD6Pzw4T.jpg REGISTER https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/ae20cfc1-4747-4ffd-a040-97c0e15019c1/Gemini_Generated_Image_gcw2dogcw2dogcw2.png https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/aa0f68b8-3556-442e-a67e-561e39d73efe/WhatsApp+Image+2026-02-13+at+14.59.34.jpg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/7dae173b-52e7-4f89-a4d9-282db4ae8e7b/WhatsApp+Image+2026-02-13+at+14.59.35.jpeg https://www.real-service.com/new-page-1 daily 0.75 2026-02-18 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/4970fb6c-5d12-4105-a5da-c0b2682765c1/CG.jpg https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/e8219719-e2ed-402d-b56c-2c14c7ad9bd8/LF.jpg https://www.real-service.com/register daily 0.75 2026-02-18 https://www.real-service.com/payment daily 0.75 2026-02-23 https://www.real-service.com/privacy daily 0.75 2026-02-20 https://www.real-service.com/shop daily 0.75 2025-09-30 https://www.real-service.com/shop/p/performance-leasing-workshop monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/68dc06a78391c652703c84c7/aa0f68b8-3556-442e-a67e-561e39d73efe/WhatsApp+Image+2026-02-13+at+14.59.34.jpg Shop - Performance Leasing Workshop - WhatsApp Image 2026-02-13 at 14.59.34.jpg https://www.real-service.com/shop/p/product-3-szb2y-gzh2r-xbjcs monthly 0.5 2025-06-27 https://images.squarespace-cdn.com/content/v1/6674976803f31e2a9285655a/e2dcb173-fcb2-413a-b9a3-5a5080092198/imgg-od3-ate8vfe5.png Shop - Product Name https://www.real-service.com/shop/p/product-6-yrdld-pcpw6-l4ny9 monthly 0.5 2025-06-27 https://images.squarespace-cdn.com/content/v1/6674976803f31e2a9285655a/1ab59a05-617c-4e10-9770-e15bbacadf0b/imgg-od3-lzeck6b4.png Shop - Product Name https://www.real-service.com/shop/p/product-4-9e76d-pr6ls-6a4gy monthly 0.5 2025-06-27 https://images.squarespace-cdn.com/content/v1/6674976803f31e2a9285655a/c392796b-75c5-4b19-aaf2-3f8a88d6a859/imgg-od3-2k2o2bww.png Shop - Product Name https://www.real-service.com/shop/p/product-5-f98ry-4ll53-jrbb5 monthly 0.5 2025-06-27 https://images.squarespace-cdn.com/content/v1/6674976803f31e2a9285655a/23282433-07c5-4c4b-8a33-05f0b809e91e/imgg-od3-h1kgsiuu.png Shop - Product Name https://www.real-service.com/shop/p/product-2-5c6mb-j8mng-6pnf8 monthly 0.5 2025-06-27 https://images.squarespace-cdn.com/content/v1/6674976803f31e2a9285655a/678dc10c-36f5-4ca7-81d4-20bb1b8e98c0/imgg-od3-smv6u_w0.png Shop - Product Name https://www.real-service.com/shop/p/product-1-ydar7-e8mlb-27smk monthly 0.5 2025-06-27 https://images.squarespace-cdn.com/content/v1/6674976803f31e2a9285655a/9249bd19-acf1-4bdf-8951-88090a3a4cbb/imgg-od3-bksx58yd.png Shop - Product Name