2018 RealService / GRESB Customer Experience Seminar

The new resilience: Why occupier engagement is your first line of defence in disrupted times

Please join us at WeWork in Amsterdam on December 6 to explore:

• How far the real estate industry has adapted to changing customer expectations

• Are asset, investment and property managers using the right tactics to satisfy their customers?

• What is the health and well-being agenda as it applies to the property industry?

Our speakers will be:

Howard Morgan (MD and founder of RealService) on Cultural Resilience: The language of customer experience.

Ronen Journo (Senior Vice-President, Enterprise and Workplace Strategy at WeWork) on Product Resilience: Innovation in the face of changing customer expectations.

Dr Chris Pyke (Research Officer for USGBC) on Personal Resilience: Mental health, health and well-being, creating community.

In addition, Kai Bakker, Sustainability Manager (Europe) of Cromwell Property Group, will join a panel discussion and there will be post-seminar drinks and networking.

Date: Dec 6, 3.30pm-5.30pm

Venue: WeWork Weteringschans 165 C, 1017 XD Amsterdam, Netherlands.

Click here to register for free.

Please contact Claire.Middleton@Real-Service if you would like more information.