2018 RealService / GRESB Customer Experience Seminar
WRITTEN BY RealService
POSTED ON November 15, 2018
The new resilience: Why occupier engagement is your first line of defence in disrupted times
Please join us at WeWork in Amsterdam on December 6 to explore:
How far the real estate industry has adapted to changing customer expectations
Are asset, investment and property managers using the right tactics to satisfy their customers?
What is the health and well-being agenda as it applies to the property industry?
Our speakers will be:
Howard Morgan (MD and founder of RealService) on Cultural Resilience: The language of customer experience.
Ronen Journo (Senior Vice-President, Enterprise and Workplace Strategy at WeWork) on Product Resilience: Innovation in the face of changing customer expectations.
Dr Chris Pyke (Research Officer for USGBC) on Personal Resilience: Mental health, health and well-being, creating community.
In addition, Kai Bakker, Sustainability Manager (Europe) of Cromwell Property Group, will join a panel discussion and there will be post-seminar drinks and networking.
Date: Dec 6, 3.30pm-5.30pm
Venue: WeWork Weteringschans 165 C, 1017 XD Amsterdam, Netherlands.
Click here to register for free.
Please contact Claire.Middleton@Real-Service if you would like more information.